SearchLight Software

SearchLight is an innovative software package designed to help organisations take control of, and reduce their inbound supply chain costs.
WebSales@marshan.co.za
021 791 0993

SPM HUB

SearchLight Software

The SPM Hub is a cloud based hosted solution to streamline, record and monitor all interactions with your customers.  It is used extensively by Service Providers in the insurance industry to easily and efficiently store, manage and communicate all information relating to an insurance claim. The HUB allows service providers to take advantage of this technology when they are not working on an insurer system.

 

 

Business Benefits

  • Use the same SPM software that your users already know to manage your non-insurance jobs
  • Better customer services
  • Better turn-around times
  • View progress of work
  • Audit Trail with photographs and notes
  • Manage Quotes and invoices
  • Manage complaints
  • Measure customer satisfaction
  • Cloud Solution

 

Standard Reports

  • Progress and Status
  • Turn-around times
  • Customer Satisfaction
  • Customer Complaints
  • Average Jobs (Quote vs Invoice variance)